Contact Support - NeuroWave

 

NeuroWave - Contact Us

We are here to help!

Whether you have a question about our binaural beats, need technical assistance, or have a query regarding your premium subscription, our team is ready to assist you.

1. Direct Support (Fastest)

For payment failures, activation issues, or technical glitches, please email us directly.

  • Email: hypertech493@gmail.com

  • Response Time: We usually respond within 24-48 hours.

2. Information Needed for Support

To help us resolve your issue quickly, please include the following in your email:

  • Your App User ID (Found in the App Menu).

  • A screenshot of the Transaction ID (if it's a payment issue).

  • A brief description of the problem.

3. Operating Hours

Our support team is active during the following hours:

  • Monday to Friday: 10:00 AM – 6:00 PM (IST)

  • Saturday & Sunday: Closed (Emergency emails will be prioritized)

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